Service Advisor

Service Advisor – Sydenham Tyres Wholesale Department

Hours: Monday–Thursday 8.00am–5.00pm, Friday 8.00am–4.00pm, Saturday 8am-12pm (on a rota basis)

Salary: £29,000 basic salary (OTE up to £35,000)

We’re on the lookout for a Service Advisor to join our busy and friendly team at Sydenham Wholesale Tyre Centre. As a key member of our aftersales department, you’ll play a vital role in delivering an exceptional customer experience from start to finish. You’ll report directly to our Trade Sales Manager Lynda, who will support your ongoing development and help you gain valuable experience in the fast-paced automotive wholesale environment. This is an exciting opportunity for someone who enjoys working with people, thrives on delivering great service, and is eager to grow their career within one of the most trusted names in the industry.

What you’ll be doing:

As a wholesale tyres service advisor, you will be selling tires in large quantities to businesses, such as garages, car dealerships, and other retailers, rather than directly to individual consumers. Your role will involve building relationships with business clients, understanding their needs for different types of vehicles, managing inventory, organising deliveries, inventory administration and providing expert advice on brands and performance to help businesses make profitable purchasing decisions.  You will also work alongside our retail side of the business to ensure customer satisfaction.  Along with this there is also potential to learn and evolve into the purchasing of the tyre stock from our wholesale suppliers.

What we’re looking for:
You’ll be someone with energy, enthusiasm, and a genuine passion for delivering great customer service. Strong communication skills and the ability to build rapport quickly are essential. You may already have experience in the automotive industry, or perhaps you’ve worked in another customer-facing sector such as retail or banking — what matters most is your positive attitude and desire to help people. Experience using Kerridge / ADP or similar dealer systems would be an advantage but not a requirement.

What we offer:
We believe our people are our greatest asset and we invest heavily in their wellbeing, growth, and career progression.

Core Benefits:
Competitive salaries with clear progression routes. Generous annual leave increasing with service. Enhanced family leave, including maternity, paternity, and adoption pay. Access to Techscheme for discounted technology purchases.

Health & Wellbeing:
Eyecare vouchers and dental insurance. Smart Health – 24/7 GP access for physical and mental health support. Critical illness cover for peace of mind.

Financial Wellbeing:
MyView PayNow – access part of your pay when you need it. Free Will writing services. Flexible life assurance options.

Leisure & Lifestyle:
Discounted gym memberships. Travel insurance. Retail and lifestyle discounts through our bYond card.

At Sydenham Fast Fit Centre, we’re proud of our inclusive, team-focused environment where success is recognised and career growth is supported. If you have the passion, energy, and drive to deliver outstanding service, we’d love to hear from you. Apply today and a member of our Talent Acquisition Team will be in touch.